We know payments can feel serious, but clarity and safety shouldn’t be complicated. This Disclaimer (“Disclaimer”) lays out the terms for using the payment gateway services (“Services”) provided by (Website Name) (“company,” “we,” “us,” or “our”). Whether you are browsing our website, using our mobile app, connecting through APIs, or exploring any other related services, this is your friendly guide to what’s expected and how things work. By continuing, you confirm that you have read, understood, and agreed to the terms shared here.
Using our Services means you take a moment to understand the rules and responsibilities. It also means you agree to play by them, ensuring smooth and confident interactions on our platform. Think of it as a mutual handshake—both sides knowing exactly what’s involved. By keeping this Disclaimer in mind, you can navigate our Services with ease and confidence.
No Guarantee of Uninterrupted Service
We love smooth sailing, but even the best systems sometimes need a quick pit stop. At (Website Name), we strive to provide reliable and seamless access to our Services, but there may be moments when things pause unexpectedly. Routine maintenance, system upgrades, technical hiccups, or situations beyond our control can occasionally cause brief interruptions.
By acknowledging this, you understand that while we work hard to minimize disruptions, occasional pauses are part of running a complex service. Being aware of this helps set realistic expectations and keeps our relationship transparent and trustworthy.
With this understanding, you can continue using our Services with confidence, knowing that we are dedicated to keeping things running smoothly while being upfront about the occasional limits of technology or unforeseen circumstances.
Transaction Processing
Handling payments can feel like juggling, and we like to make it as smooth as possible. At (Website Name), our main role is to provide a secure and reliable gateway for transactions between merchants and their customers. While we make completing payments straightforward, it is important to know the boundaries of what we manage.
We facilitate the flow of funds, but we do not oversee or guarantee the quality, safety, legality, or delivery of any products or services purchased through our platform. If any issues or disputes arise, they need to be resolved directly between the buyer and the merchant.
Sometimes payments may be delayed or declined due to circumstances beyond our control, such as network or bank downtime, insufficient funds, fraud prevention measures, or regulatory requirements.
Regulatory Compliance
Safety and legality go hand in hand, and we want you to feel confident every time you use our Services. At (Website Name), following the law is more than a requirement—it is a promise to protect your transactions and personal information.
We adhere closely to Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI guidelines, and security standards. This ensures that your interactions remain secure, transparent, and legally sound.
At the same time, users are responsible for ensuring their use of our Services follows all relevant rules. Clear responsibilities on both sides help maintain trust and create a smooth experience, giving you peace of mind while using our platform.
No Financial or Legal Advice
We love sharing helpful insights, but let’s be clear: our goal is to make payments simple, not to replace professional guidance. At (Website Name), the information we provide is meant to help you understand our Services and the payment landscape, but it comes with limits.
Content on our website or through our Services is intended solely for general informational purposes. It is not designed to serve as financial, legal, or tax advice.
Before making any financial decisions, handling legal matters, or managing taxes, we encourage you to consult a qualified professional who can provide guidance tailored to your unique situation. Keeping this in mind helps you use our Services confidently, while making sure important choices are informed by the right expertise.
Third-Party Links and Services
Life is full of helpful shortcuts, and we like to point you in the right direction. At (Website Name), some links may take you to third-party websites, apps, or services to enhance your experience. While these links are convenient, it’s important to know that we do not oversee them.
We cannot control, endorse, or guarantee the content, policies, or operations of any third-party site. It is your responsibility to review and understand the terms, privacy practices, and conditions of any external provider you decide to access.
Security and User Responsibility
Security is a team effort, and you are an important part of it. At (Website Name), we take careful steps to protect your personal and payment data. While we employ strong security measures, it is important to understand that no system can guarantee complete immunity from hacking, unauthorized access, or cyber risks.
Our technical and organizational controls are designed to safeguard your information. You also share responsibility by keeping your account details, payment data, and any personal information provided through our Services confidential and secure.
Limitation of Liability
Your trust is important, and we work diligently to provide secure and dependable Services. At (Website Name), it is equally important to set clear expectations about the extent of our responsibility so you know exactly what to expect.
We are not responsible for any direct, indirect, incidental, consequential, or special damages that may occur while using our Services, to the maximum extent permitted by law. In any situation involving our Services, our total liability is limited to the transaction fees actually paid for the specific transaction involved.
Changes to This Disclaimer
We like to keep things simple and upfront because your confidence matters. At (Website Name), this Disclaimer may be updated from time to time to reflect enhancements to our Services, adjustments in laws, or new compliance requirements.
By continuing to use our Services after any updates, you are showing that you understand and accept the latest version. We recommend glancing at this section occasionally so you always know what’s in play when using our platform.
If you ever feel that the updated Disclaimer doesn’t work for you, the best step is to stop using our Services right away. This keeps everything clear, avoids misunderstandings, and ensures our partnership stays straightforward and trustworthy.
Get in Touch
Questions, doubts, or just a need for clarity—whatever it is, we are happy to hear from you. At (Website Name), we believe that open communication makes using our Services easier and more confident.
If anything about our Services or policies is unclear, or if you have any concerns, you are welcome to reach out directly at (mention email).